Teriyaki Experience, the 142-unit Asian-inspired quick service restaurant chain has retained Study Hall to provide primary market research and field-based customer insights from current and lapsed users. Working with the Teriyaki Experience team, Study Hall will be conducting traditional qualitative research, but also engaging with current and lapsed users for evaluation and assessment of the in-store customer experience. The company considered potential research partners in Canada and the US before selecting Study Hall.
Commenting on this new assignment, Rodney Kayton (Managing Partner – Study Hall) said: ‘We are very pleased to add the multi-national Teriyaki Experience brand to our growing roster of restaurant and food clients that now covers the breadth of the category, from QSR to fast casual to casual dining, upscale casual and fine dining. This is clearly a dynamic and growing brand, and we are excited to provide them with consumer insight to help move the brand forward here in the US, in Canada and abroad.’ Kayton added ‘This assignment underscores our strong capabilities in food and restaurant research, but also demonstrates the increasing frequency with which we are being sought out to add research and insights value to national and international clients. We look forward to our Teriyaki Experience partnership.’
Established in 1986 in Toronto, Teriyaki Experience operates 142 franchised locations across Canada, the US and Puerto Rico, as well as international stores in markets from the Bahamas to the UK to South Africa. Teriyaki Experience is recognized as a healthy quick-service alternative, providing nutritious, flavorful meals that are prepared fast and fresh in front of each customer with water, not oil. The steadily-growing chain has been recognized by Entrepreneur Magazine (Franchise 500) and is a concept brand that fits perfectly with today’s fast-paced, health-conscious lifestyle. Learn more about them at www.TeriyakiExperience.com.
Study Hall is a full-service brand and communications research consultancy that provides primary market research and insights for local, regional, national and international clients. Study Hall is based in Tampa (FL) but works in all markets in the US and abroad. To learn more about how Study Hall can provide custom market research for restaurant brand and concept development, food taste testing, customer experience, operations and/or customer satisfaction, branding or other areas, contact us at 813.849.4255, x202.